What should I do if I miss a payment?

If an Auto-Pay payment fails, Level will send you an email notification and re-attempt the payment at a later date.

If an Auto-Pay payment fails, Level will send you an email notification and re-attempt the payment at a later date.

To ensure your Level Advance remains in good standing, we recommend not missing a payment, as it may cause your Advance to break our standard billing cycle. Any unpaid or overdue balances may be re-attempted between standard billing days.

If you have questions or concerns about a missed payment, please contact us at payments@levelgoals.com or +1 877-414-2955, Dial option 2 from Monday to Friday, 8am to 5pm PT.