What should I do if I miss a payment?

If an Auto-Pay payment fails, Level will send you an email notification and re-attempt the payment at a later date.

If an Auto-Pay payment fails, Level will send you an email notification and re-attempt the payment at a later date.

To ensure your Level Advance remains in good standing, we recommend not missing a payment, as it may cause your Advance to break our standard billing cycle. Any unpaid or overdue balances may be re-attempted between standard billing days.

Have questions about Level? Have an existing advance? You can call us at +1-877-414-2955. We’re open Monday to Friday 6 AM - 5 PM PT --except on holidays.